Terms of Service
The short version
- All sales are final. No refunds after purchase, including partial months and unused time.
- Your Snapchat account is your responsibility. We are not liable for any warning, restriction, suspension, ban or termination of it.
- One key, one device. Keys are personal and may not be shared or resold.
- Cancel anytime. Cancelling stops future charges; access lasts until the end of the period you paid for.
1. Agreement
These Terms are a binding agreement between you and Shadowmoth (“we”, “us”). By ticking the box at checkout and completing a purchase, or by installing or using Shadowmoth, you confirm that you have read, understood and accepted these Terms. If you do not agree, do not purchase or use Shadowmoth. You must be at least 18 years old, or the age of majority where you live.
2. The product
Shadowmoth is a browser add-on (“the Software”) that adds features to the web version of Snapchat in supported browsers (currently Floorp on Windows and Orion on iPhone). A subscription gives you a personal license key and access to the loader for the duration of your paid period.
3. Not affiliated with Snap Inc.
Shadowmoth is not affiliated with or endorsed by Snap Inc. Snapchat is a trademark of Snap Inc. Snap may change its website at any time, which can stop some or all features from working. We work to keep the Software running but do not guarantee that any feature will be available at any given time.
4. Your Snapchat account and your risk
Snap’s own terms may prohibit third-party tools. Using the Software may lead Snap to warn, limit, lock, suspend, ban or permanently terminate your account. You use the Software entirely at your own risk. To the fullest extent permitted by law, we are not responsible for, and will not compensate you for:
- any warning, restriction, suspension, ban or termination of any Snapchat account;
- loss of access, contacts, messages, memories, snaps, streaks, scores or other data;
- any action taken by Snap Inc. or any other third party against you or your account;
- changes to Snapchat that stop the Software or any feature from working.
None of these events entitles you to a refund.
5. License key: one device
Each subscription includes one license key for one device at a time. The key is personal, non-transferable and may not be shared, published, resold or used by more than one person. You may move your key to a new device once per calendar month from the Manage subscription page. We may revoke a key that is shared or abused, without refund.
6. Price, billing and renewal
The price is $9.99 per month, shown before you pay. Card and Apple Pay subscriptions are billed in advance and renew automatically every month until you cancel. Crypto payments buy one 30-day period and do not renew by themselves. Payments are processed by Stripe and NOWPayments; we never see or store your card number. Prices may change for future periods; we will show any new price before it applies to you.
7. No refunds
All sales are final. Payments are non-refundable once made. This includes the first payment, every renewal, partial months, unused time, and payments made in crypto. Refunds are not given for account actions by Snap, for changes to Snapchat, for your change of mind, or for failing to cancel before a renewal. Nothing in these Terms limits any right to a refund that you have under laws that cannot be excluded by agreement.
8. Cancelling
You can cancel at any time from the Manage subscription page. Cancelling stops future charges. Your key keeps working until the end of the period you have already paid for, then stops.
9. Chargebacks
If you dispute a payment with your bank or card issuer instead of contacting us, we may suspend your key while the dispute is open and permanently revoke it if the dispute is decided in your favour.
10. Acceptable use
Use the Software lawfully and respect other people’s privacy. Do not use it to harass, stalk, threaten or exploit anyone, or to save or share another person’s private content without their consent. Do not copy, modify, reverse-engineer, resell or redistribute the Software or the loader. We may suspend or revoke access, without refund, if you break these rules.
11. No warranty
The Software is provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Software will be uninterrupted, error-free, undetectable or compatible with any future version of Snapchat.
12. Limitation of liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, accounts, followers, profits or goodwill. Our total liability for any claim relating to the Software is limited to the amount you paid us in the one month before the claim arose.
13. Indemnity
You agree to hold us harmless from claims, losses and costs arising from your use of the Software, your breach of these Terms, or your breach of any third party’s terms, including Snap’s.
14. Changes to these Terms
We may update these Terms. The version you accepted at checkout applies to that purchase; any new version applies from your next renewal, and the effective date at the top of this page will change.